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Your store did not pass our check and was marked as fraudulent

Why we check online stores at registration and what to do if you run a real store and it is a mistake.

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Written by Admin

We automatically check every online store at registration. This protects shoppers, advertising accounts and other online stores in Tanganica from fraudulent websites.

For security reasons, we do not publish details of what the check assesses.

What happens if your store does not pass the check

You will see a notice in the app that your store did not pass our check. Until we review it, you cannot continue with the initial setup or make payments (top up credit or add a card).

Running a real store? Here is what to do

The automatic check can be wrong, especially with new stores that are still being built. If you think it is a mistake, write to us using the button in the notice and our team will review your store manually. We do this within 24 hours. Once we assess your store as safe, we unblock it and you can continue with the initial setup.

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