To create and publish posts on social networks, you must first connect your social media accounts with Tanganica.
You can connect:
a Facebook business page for publishing posts on Facebook,
an Instagram professional account (business or creator) for publishing posts on Instagram.
You can manage access in Social media → Access.
After clicking the button to connect a social network, Tanganica will guide you step by step through the process of sharing access with the app.
If needed, a detailed guide on how to connect each social network is available directly in the application.
If a social network is not connected, it cannot be selected when creating posts or setting up automations.
If the connection fails
Check the conditions Meta requires for the connection:
Your Instagram account is a professional account (business or creator), not a personal one. If you have a personal account, switch it to a professional one. Meta also prompts you to do this during the connection.
Your Instagram account is connected to your Facebook business page. In the Instagram app: Edit profile → Page → Connect or create. If you manage the page in a business portfolio in Meta Business Suite, the Instagram account must be in the same portfolio. An Instagram account can only be in one business portfolio at a time.
You have full control of the Facebook page.
Meta describes the detailed steps in its article Connect or disconnect your professional Instagram account and a Facebook Page.