On the login page, next to Forgot your password?, click Reset password.
Enter the email you are logging into the Tanganica app with.
Click Submit.
An email will be sent to your inbox with instructions on how to reset your password.
In the email, click on the "Reset password" button.
You will be redirected to the password reset page.
Enter your new password in the New password box.
Enter the password again in the New password again box.
Click Reset password.
This will successfully change your password.
The link in the e-mail is valid for 24 hours. After you set a new password, the app logs you out of all devices, so log in again.
Did you create your account with Google or Facebook?
If you can't log in with Google or Facebook, for example because you forgot the password to your Google or Facebook account, set a password directly in Tanganica using the same steps. Enter the same e-mail address you use for Google or Facebook. From then on, you log in to Tanganica with this e-mail and password instead of Google or Facebook.
Didn't get the password reset e-mail?
Check your spam and other folders.
The reset e-mail only goes to the address the account is registered with. Try other e-mail addresses your company uses.
For an account created with Google or Facebook, enter the same e-mail address you use for Google or Facebook.
If the reset e-mail doesn't arrive even after these checks, or you don't know which e-mail address the account is registered with (for example, a former colleague created it), our team will check it and help you get back into your account.
Changing your login e-mail
Once you're logged in, change your login e-mail in User Settings → Login e-mail (menu in the top right). A confirmation e-mail is sent to the new address, and the change is completed when you click the link in it.